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Self-Service Technology Market By Type Of Machines (Automated Teller Machines, Self Service Technology Kiosk, Vending Machines) , Industry Size, Growth, Share And Forecast To 2022

Published By: Brisk Insights | Published On: Apr 5, 2016

Key Findings


The global self-service technology market is expected to grow at the CAGR of 14.1% during 2015-2022.

The ongoing trend of installing large number of self-service technology products such as ATMs, kiosk and vending machines in public areas are expected to boost the market. The major factors driving the industry are high demand of the self-service machines in various end user segment such as retail, Banking and Financial etc. Rising trend of using the self-service machines in various regions. Moreover, ability of self-service machines to increase the productivity and minimize the chances of human error are expected to increase the adoption level of the technology in various regions. Large number of the outdated machines present across the world is a major challenge faced by the market.


Market Segment Insight


The self-service market is segmented on the basis of machine type which is further segmented into ATM machines, KIOSK and Vending machines. ATM machines are further segmented as white label ATM, cash dispenser, conventional ATM, smart ATM and brown label ATM. Self-service kiosk are further segmented as photo kiosk, ticketing kiosk, DVD kiosk, employment and HR kiosk, information providing kiosk, financial and banking kiosk and others on the basis of vending machines the market is further segmented as candy vending machine, beverage vending machine, snack vending machine, specialized vending machine and cigarette vending machine. Among the various types of self-service technology machines vending machines account for the largest market share of about 60%. Followed by ATM and kiosk self-service machines. Although at present kiosk has the smallest market share but is expected to be the fastest growing segment in the forecasted period.


Regional Insight


On the basis of geography the market is segmented into North America, Europe, APAC and ROW. North America holds the largest market share, followed by Europe, APAC and ROW respectively. However APAC is expected to be the fastest growing market in the forecasted period. Due to the rising adoption of self-service machines in retail and consumer goods industry.


Competitive Insights


Some of the major players of the market includes International business machine (IBM) corporation, NCR Corporation, KIOSK information system etc. Collaborations and technological advancements are the key strategies adopted by the major players to increases their market presence.

CHAP 1. METHODOLOGY & SCOPE 10
1.1. RESEARCH METHODOLOGY 10
1.2. RESEARCH SCOPE & ASSUMPTIONS 10
1.3. LIST OF DATA SOURCES 10


CHAP 2. EXECUTIVE SUMMARY 11
2.1. GLOBAL SELF SERVICE TECHNOLOGY MARKET SUMMARY & KEY BUYING CRITERIA 11
2.2. GLOBAL SELF SERVICE TECHNOLOGY MARKET OUTLOOK 11
2.3. MARKET SEGMENTATION ANALYSIS 11
2.4. MARKET SIZE AND GROWTH PROSPECTS 2012-2022 11
2.5. GLOBAL SELF SERVICE TECHNOLOGY (ATM, KIOSK, VENDING MACHINES) MARKET VALUE CHAIN ANALYSIS 11
2.6. VENDOR LANDSCAPE 11


CHAP 3. GLOBAL SELF SERVICE TECHNOLOGY MARKET 12
3.1. MARKET DRIVER ANALYSIS 12
3.2. MARKET RESTRAINT ANALYSIS 12
3.3. KEY OPPORTUNITIES 12
3.4. CHALLENGES 12


CHAP 4. INDUSTRY ANALYSIS 13
4.1. GLOBAL SELF SERVICE TECHNOLOGY MARKET– PORTER’S FIVE FORCE MODEL 13
4.2. GLOBAL SELF SERVICE TECHNOLOGY MARKET– PESTEL ANALYSIS 13
4.3. GLOBAL SELF SERVICE TECHNOLOGY MARKET– GAP ANALYSIS 13


CHAP 5. GLOBAL SELF SERVICE TECHNOLOGY MARKET BY TYPE OF MACHINES 2012-2022 ($ BILLION) 14
5.1. GLOBAL SELF SERVICE TECHNOLOGY MARKET BY AUTOMATED TELLER MACHINES, 2012-2022 ($ BILLION), 2012-2022 ($ BILLION) 15
5.2. GLOBAL SELF SERVICE TECHNOLOGY MARKET BY SELF SERVICE TECHNOLOGY KIOSK, 2012-2022 ($ BILLION) 15
5.3. GLOBAL SELF SERVICE TECHNOLOGY MARKET BY VENDING MACHINES, 2012-2022 ($ BILLION) 15


CHAP 6. GLOBAL SELF SERVICE TECHNOLOGY MARKET, REGIONAL OUTLOOK 2012-2022 ($ BILLION) 17
6.1. GLOBAL SELF SERVICE TECHNOLOGY MARKET BY REGION 2012-2022 ($ BILLION) 17
6.2. NORTH AMERICA 17
6.2.1. NORTH AMERICA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 17
6.2.2. NORTH AMERICA MARKET ESTIMATES AND FORECAST BY REGION 2012-2022 ($ BILLION) 17
6.2.3. NORTH AMERICA MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 17
6.2.3.1. U.S. 17
6.2.3.1.1. U.S. MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 17
6.2.3.1.2. U.S. MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 17
6.2.3.2. CANADA 17
6.2.3.2.1. CANADA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 17
6.2.3.2.2. CANADA MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 17
6.3. EUROPE 17
6.3.1. EUROPE MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 17
6.3.2. EUROPE MARKET ESTIMATES AND FORECAST BY REGION 2012-2022 ($ BILLION) 17
6.3.3. EUROPE MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 17
6.3.3.1. GERMANY 17
6.3.3.1.1. GERMANY MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 18
6.3.3.1.2. GERMANY MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 18
6.3.3.2. UK 18
6.3.3.2.1. UK MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 18
6.3.3.2.2. UK MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 18
6.3.3.3. FRANCE 18
6.3.3.3.1. FRANCE MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 18
6.3.3.3.2. FRANCE MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 18
6.3.3.4. SPAIN 18
6.3.3.4.1. SPAIN MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 18
6.3.3.4.2. SPAIN MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 18
6.3.3.5. REST OF EUROPE 18
6.3.3.5.1. RUSSIA MARKET ESTIMATES AND FORECAST2012-2022($BILLION) 19
6.3.3.5.2. RUSSIA MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022($BILLION) 19
6.3.3.5.3. OTHERS MARKET ESTIMATES AND FORECAST2012-2022($BILLION) 19
6.3.3.5.4. OTHERS MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022($BILLION) 19
6.4. ASIA PACIFIC 19
6.4.1. ASIA PACIFIC MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 19
6.4.2. ASIA PACIFIC MARKET ESTIMATES AND FORECAST BY REGION 2012-2022 ($ BILLION) 19
6.4.3. ASIA PACIFIC MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 19
6.4.3.1. CHINA 19
6.4.3.1.1. CHINA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 19
6.4.3.1.2. CHINA MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 19
6.4.3.2. INDIA 19
6.4.3.2.1. INDIA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 19
6.4.3.2.2. INDIA MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 19
6.4.3.3. JAPAN 19
6.4.3.3.1. JAPAN MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 19
6.4.3.3.2. JAPAN MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($BILLION) 19
6.4.3.4. SOUTH KOREA 19
6.4.3.4.1. SOUTH KOREA MARKET ESTIMATES AND FORECASTS 2012-2022($BILLION) 20
6.4.3.4.2. SOUTH KOREA MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022($BILLION) 20
6.4.3.5. OTHERS 20
6.4.3.5.1. OTHER MARKET ESTIMATES AND FORECASTS 2012-2022($BILLION) 20
6.4.3.5.2. OTHER MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022($BILLION) 20
6.5. MIDDLE EAST & AFRICA 20
6.5.1. MIDDLE EAST & AFRICA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 20
6.5.2. MIDDLE EAST & AFRICA MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 20
6.6. LATIN AMERICA 20
6.6.1. LATIN AMERICA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 20
6.6.2. LATIN AMERICA MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 20
6.6.2.1. BRAZIL 20
6.6.2.1.1. BRAZIL MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 20
6.6.2.1.2. BRAZIL MARKET ESTIMATES AND FORECAST BY APPLICATION 2012-2022 ($ BILLION) 20


CHAP 7. COMPETITIVE LANDSCAPE 21
7.1. AZKOYEN GROUP 22
7.1.1. COMPANY OVERVIEW 22
7.1.2. SCOT ANALYSIS 22
7.1.3. PRODUCT BENCHMARKING 22
7.1.4. STRATEGIC INITIATIVES 22
7.2. CRANE CO. 22
7.2.1. COMPANY OVERVIEW 22
7.2.2. SCOT ANALYSIS 22
7.2.3. PRODUCT BENCHMARKING 22
7.2.4. STRATEGIC INITIATIVES 22
7.3. FUJITSU 22
7.3.1. COMPANY OVERVIEW 22
7.3.2. SCOT ANALYSIS 22
7.3.3. PRODUCT BENCHMARKING 22
7.3.4. STRATEGIC INITIATIVES 22
7.4. GLORY LTD. 22
7.4.1. COMPANY OVERVIEW 22
7.4.2. SCOT ANALYSIS 22
7.4.3. PRODUCT BENCHMARKING 22
7.4.4. STRATEGIC INITIATIVES 22
7.5. HESS CASH SYSTEMS GMBH & CO 22
7.5.1. COMPANY OVERVIEW 22
7.5.2. SCOT ANALYSIS 22
7.5.3. PRODUCT BENCHMARKING 22
7.5.4. STRATEGIC INITIATIVES 22
7.6. IBM 22
7.6.1. COMPANY OVERVIEW 22
7.6.2. SCOT ANALYSIS 23
7.6.3. PRODUCT BENCHMARKING 23
7.6.4. STRATEGIC INITIATIVES 23
7.7. KIOSK INFORMATION SYSTEMS INC 23
7.7.1. COMPANY OVERVIEW 23
7.7.2. SCOT ANALYSIS 23
7.7.3. PRODUCT BENCHMARKING 23
7.7.4. STRATEGIC INITIATIVES 23
7.8. MAAS INTERNATIONAL EUROPE B.V. (NETHERLANDS) 23
7.8.1. COMPANY OVERVIEW 23
7.8.2. SCOT ANALYSIS 23
7.8.3. PRODUCT BENCHMARKING 23
7.8.4. STRATEGIC INITIATIVES 23
7.9. NCR CORPORATION. 23
7.9.1. COMPANY OVERVIEW 23
7.9.2. SCOT ANALYSIS 23
7.9.3. PRODUCT BENCHMARKING 23
7.9.4. STRATEGIC INITIATIVES 23
7.10. VEND-RITE 23
7.10.1. COMPANY OVERVIEW 23
7.10.2. SCOT ANALYSIS 23
7.10.3. PRODUCT BENCHMARKING 23
7.10.4. STRATEGIC INITIATIVES 23

TABLE 1 GLOBAL SELF SERVICE TECHNOLOGY MARKET BY TYPE OF MACHINES 2012-2022 ($ BILLION) 23
TABLE 2 GLOBAL SELF SERVICE TECHNOLOGY MARKET BY AUTOMATED TELLER MACHINES, 2012-2022 ($ BILLION), 2012-2022 ($ BILLION) 24
TABLE 3 GLOBAL AUTOMATED TELLER MACHINES MARKET BY CONVENTIONAL ATM, 2012-2022 ($ BILLION) 24
TABLE 4 GLOBAL AUTOMATED TELLER MACHINES MARKET BY WHITE LABEL ATM, 2012-2022 ($ BILLION) 24
TABLE 5 GLOBAL AUTOMATED TELLER MACHINES MARKET BY BROWN LABEL ATM, 2012-2022 ($ BILLION) 24
TABLE 6 GLOBAL AUTOMATED TELLER MACHINES MARKET BY SMART ATM, 2012-2022 ($ BILLION) 24
TABLE 7 GLOBAL AUTOMATED TELLER MACHINES MARKET BY CASH DISPENSER, 2012-2022 ($ BILLION) 24
TABLE 8 GLOBAL SELF SERVICE TECHNOLOGY MARKET BY SELF SERVICE TECHNOLOGY KIOSK, 2012-2022 ($ BILLION) 24
TABLE 9 GLOBAL SELF SERVICE TECHNOLOGY KIOSK MARKET BY PHOTO KIOSK, 2012-2022 ($ BILLION) 24
TABLE 10 GLOBAL SELF SERVICE TECHNOLOGY KIOSK MARKET BY TICKETING KIOSK, 2012-2022 ($ BILLION) 24
TABLE 11 GLOBAL SELF SERVICE TECHNOLOGY KIOSK MARKET BY DVD KIOSK, 2012-2022 ($ BILLION) 24
TABLE 12 GLOBAL SELF SERVICE TECHNOLOGY KIOSK MARKET BY EMPLOYMENT AND HR KIOSK, 2012-2022 ($ BILLION) 24
TABLE 13 GLOBAL SELF SERVICE TECHNOLOGY KIOSK MARKET BY INFORMATION PROVIDING KIOSK, 2012-2022 ($ BILLION) 24
TABLE 14 GLOBAL SELF SERVICE TECHNOLOGY KIOSK MARKET BY FINANCIAL AND BANKING KIOSK, 2012-2022 ($ BILLION) 24
TABLE 15 GLOBAL SELF SERVICE TECHNOLOGY KIOSK MARKET BY OTHERS, 2012-2022 ($ BILLION) 24
TABLE 16 GLOBAL SELF SERVICE TECHNOLOGY MARKET BY VENDING MACHINES, 2012-2022 ($ BILLION) 24
TABLE 17 GLOBAL VENDING MACHINES MARKET BY BEVERAGE VENDING MACHINE, 2012-2022 ($ BILLION) 24
TABLE 18 GLOBAL VENDING MACHINES MARKET BY CANDY VENDING MACHINE, 2012-2022 ($ BILLION) 24
TABLE 19 GLOBAL VENDING MACHINES MARKET BY SNACK VENDING MACHINE, 2012-2022 ($ BILLION) 25
TABLE 20 GLOBAL VENDING MACHINES MARKET BY GUMBALL VENDING MACHINE, 2012-2022 ($ BILLION) 25
TABLE 21 GLOBAL VENDING MACHINES MARKET BY CIGARETTE VENDING MACHINE, 2012-2022 ($ BILLION) 25
TABLE 22 GLOBAL VENDING MACHINES MARKET BY SPECIALIZED VENDING MACHINE, 2012-2022 ($ BILLION) 25
TABLE 23 NORTH AMERICA MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 25
TABLE 24 NORTH AMERICA MARKET ESTIMATES AND FORECAST BY REGION, 2012 – 2022 ($ BILLION) 25
TABLE 25 NORTH AMERICA MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 25
TABLE 26 U.S. MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 25
TABLE 27 U.S. MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 25
TABLE 28 CANADA MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 25
TABLE 29 CANADA MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 –2022 ($ BILLION) 25
TABLE 30 CANADA MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 25
TABLE 31 EUROPE MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 25
TABLE 32 EUROPE MARKET ESTIMATES AND FORECAST BY REGION, 2012 – 2022 ($ BILLION) 25
TABLE 33 EUROPE MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 25
TABLE 34 GERMANY MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 25
TABLE 35 MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 25
TABLE 36 UK MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 26
TABLE 37 UK MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 26
TABLE 38 ASIA PACIFIC MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 26
TABLE 39 ASIA PACIFIC MARKET ESTIMATES AND FORECAST BY REGION, 2012 – 2022 ($ BILLION) 26
TABLE 40 ASIA PACIFIC MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 26
TABLE 41 CHINA MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 26
TABLE 42 CHINA MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 26
TABLE 43 INDIA MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 26
TABLE 44 INDIA MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 26
TABLE 45 JAPAN MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 26
TABLE 46 JAPAN MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 26
TABLE 47 MIDDLE EAST & AFRICA MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 26
TABLE 48 MIDDLE EAST & AFRICA MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 26
TABLE 49 LATIN AMERICA MARKET ESTIMATES AND FORECAST, 2012 – 2022 ($ BILLION) 26
TABLE 50 LATIN AMERICA MARKET ESTIMATES AND FORECAST BY APPLICATION, 2012 – 2022 ($ BILLION) 26

FIGURE 1 MARKET SHARE BY REGIONS 30
FIGURE 2 UNITED STATES MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 3 CANADA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 4 EUROPE MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 5 GERMANY MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 6 UK MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 7 FRANCE MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 8 APAC MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 9 CHINA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 10 INDIA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 11 JAPAN MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 30
FIGURE 12 MIDDLE EAST & AFRICA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 31
FIGURE 13 LATIN AMERICA MARKET ESTIMATES AND FORECAST 2012-2022 ($ BILLION) 31

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